Who Do I Pay for Water Service?
At C and J Water, we specialize in keeping your water clean, safe, and healthy with treatment and filtration solutions. We often hear from customers who believe their water bill is issued by C and J Water. We want to help ensure your payment gets to the right place. When it comes to your water account, water usage, and billing, those are all managed by the municipal utility that serves your area.
Your local utility provider is responsible for:
- Delivering water to your home.
- Maintaining public water lines, such as in the event of a main break in the street or an issue with a fire hydrant.
- Sending and processing your monthly bill.
C and J Water is responsible for:
- Water treatment systems (like softeners, reverse osmosis, and chlorine filters)
- Keeping your water clean, clear, and safe once it reaches your home
- Well service, inspections, and repairs (C&J Well Co)
Who Is My Local Utility Provider?
If you receive city water at your home, your bill comes from the municipality. Here is a list of some Central Indiana providers:
| Area | Phone | Online Pay Link |
| Anderson Municipal Water: Serves the city of Anderson. | (765) 648-6420 | City of Anderson Online Bill Pay |
| Brownsburg Water Works: Provides water for the town of Brownsburg. | (317) 858-4147 | Brownsburg Water Works Manage-My-Bill |
| Carmel Utilities: Serves the city of Carmel and its residents. | (317) 460-4131 | Carmel Utilities – Pay Water Bill |
| Danville Water Works: Supplies water to the town of Danville. | (317) 745-4180 x 8000 | Town of Danville Utility Billing |
| Fishers Public Utilities: There are two leading public water suppliers for the city of Fishers. | ||
| American Water Company | 1-800-492-8373 | American Water Billing |
| Citizen’s Energy Group | (317) 924-3311 | Citizens’ Energy Billing & Payments |
| Frankton Utilities: Serves the town of Frankton. | (765) 754-7285 | |
| Greenfield Water Utility: Provides water for the city of Greenfield. | (317) 477-4350 | Greenfield online utility payment system |
| Indianapolis: Citizens Energy Group primarily serves the Indianapolis area and some surrounding areas of Central Indiana. | (317) 924-3311 | Citizens’ Energy Billing & Payments |
| Ingalls Water Company: A water utility serving the town of Ingalls. | (317) 485-4321 | Town of Ingalls – Pay Water Bill |
| Lebanon Utilities: Serves residents in Lebanon. | (765) 482-5100 | Lebanon Utilities Pay Your Water Bill |
| Martinsville Water Utility: Provides service to the city of Martinsville. | (765) 342-2449 | Martinsville Pay or View Bills |
| NineStar Connect: A utility cooperative that offers water services in portions of Hancock County. | (317) 326-3131 | NineStar Connect Pay My Bill |
| Plainfield Water Works: Supplies water to the town of Plainfield. | (317) 837-0000 | Plainfield Pay or View Bills |
| Speedway Water Works: Provides water for the town of Speedway. | (317) 246-4111 | Town of Speedway Pay Your Bill Online |
| West Central Conservancy District: Serves portions of Hendricks County. | (317) 272-2980 | West Central Conservancy District Pay My Bill |
| Whitestown Municipal Utilities: Supplies water to the town of Whitestown. | (317) 733-8584 | Whitestown Pay My Bill |
It is also important to note that many rural areas are served by smaller rural water corporations, such as Morgan County Rural Water Corporation.
When to Call C and J Water Instead
Contact us if you have any questions or concerns about:
- Hard water spots or buildup
- Strange smells, tastes, or cloudy water
- Getting a free water analysis
- Well inspections or treatment equipment service
When you call C and J Water, we’ll do our best to make sure the water inside your home is the best it can be.
Bottom Line
When it comes to your monthly city water bill, always remember: your provider handles the billing—C and J Water handles your water quality. By making sure your payment goes to the right place, you’ll avoid confusion, late fees, and headaches.